Quality Care

Finding and arranging social care

Everybody needs a little help sometimes. If it's getting harder to manage, you may be able to get the extra care and support you need through social care.

What kind of homecare support is available?

There are lots of homecare services available, depending on what you need. Your local authority will decide if you're eligible for these services, or for home carers or a personal assistant. The kinds of services available to help you in your own home include:

  • getting in and out of bed
  • bathing and washing
  • preparing meals
  • cleaning
  • fitting equipment and adaptations to your home, such as stairlifts and bath seats
  • going to a day centre

There are many benefits to choosing homecare. Homecare is a lot more flexible, offering different levels of care without long-term commitment.

For example, you may just need help with everyday tasks whilst you are recovering from an illness. When you're feeling better you may not need the extra help.



Care homes

Moving into a care home, or choosing one for a loved one, can feel daunting. We're here to help you make the best choice for you, with tips on how to find a good care home and advice on paying for it.

Care homes provide accommodation and personal care for people who need extra support in their daily lives. Personal care might include help with eating, washing, dressing, going to the toilet or taking medication. Some care homes also offer social activities such as day trips or outings.

Care homes are sometimes referred to as residential homes. You might have heard the term 'residential care' used for the care they give people.

Your care home should be a happy and comfortable place to live - in short, it should feel like home. Thinking about what you want and need from a care home is a good place to start.

We have been providing essential companionship, comfort, and compassion to those who need extra care in their own homes since 2001. We're here to support you with the home care you need, whether that be dementia care, help with household tasks or preparing freshly cooked meals. We ensure a healthy, happy life with choice and independence.

Extra help during the night

our dedicated nightly support care option is for those who primarily need care during the night, rather than during the day.​

The carer is on hand during the night to assist with any requirements. This might range from toileting assistance to simply providing the reassurance that someone is awake, alert, and making certain that you're sleeping safe, sound, and secure, providing the ultimate peace of mind.

We are mindful of the impact that a waking service will have on our carers’ daytime support. Therefore the carer wouldn't then also be expected to cover daytime care duties as well. We would typically recommend an additional carer for this if required.

Providing care and support at home

Our standard live-in support and care is designed for those who need extra help around the home primarily during the day and covers a broad range of client needs:

  • Mobility support and steadying (e.g. a walking stick)

  • Some assistance with showering, bathing, shaving and oral hygiene

  • Some assistance with dressing

  • Some assistance with getting to / from the toilet

  • May require a commode or bottle emptied

  • Forgetfulness or repetitive (short term memory loss)

  • Can be left alone for short periods of time

  • Needs some assistance in cutting up food

  • May need prompting to take medication or ordering of prescriptions​

With standard live-in care and support, the carer will also provide: companionship, meal preparation, light housework, domestic administration, recreational support and support with shopping trips or running errands.


people with learning disabilities, physical disabilities, autism and mental health support needs.

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